Privacy Policy

User information

For your identification and a smooth partnership, we may gather the following information:

• Name, business name and job title.
• Contact information, including phone numbers, email addresses or website.

We need your information to understand your needs better and offer you a better service, namely for the following reasons:

• The information may be used to enhance our goods and services.
• We may contact you to request feedback on our services based on the information you supply.
• We may use the information to tailor the website to your preferences.

Security

We are dedicated to keeping your information safe. To prevent unauthorized access or disclosure, we have established appropriate physical, administrative and technological systems to protect and secure the information we collect online.

Client information at Author Central Profs is kept secure during transmission using Secure Sockets Layer (SSL) software, which encrypts the client’s information. Author Central Profs adheres to widely established industry standards to safeguard the personal information submitted by customers, both during transmission and after it is received.

However, because no internet transmission or computer storage method is completely safe, we cannot guarantee perfect security despite using commercially reasonable efforts to protect your personal information.

Third-party sharing

• We do not disclose any personally identifiable information to other parties.
• We do not provide or sell our clients’ personal information to third parties.
• Author Central Profs bills you for services using credit card processing firms. These businesses do not disclose, save, preserve or use confidential information for any other reason.

Cookies and their use

Cookies are alphanumeric identifiers that allow our systems to recognize our clients’ browsers and remember items during visits.

The Help section of most browsers explains how to prevent the browser from accepting new cookies, disable cookies, or be notified when a new cookie is received. Clients usually do not block cookies, as they allow you to benefit fully from our site’s key features.

Author Central Profs logs IP addresses to diagnose server problems and administer our website. IP addresses are also used to gather broad demographic data, such as location and internet service provider.

We may collect aggregate information on how visitors use the site, which might include visitor patterns and search queries. There is no connection between IP addresses, log file data and personally identifiable information (PII). Third parties can only obtain information about browser types, access times, URLs used to reach our site and URLs visited on our site when combined.

Consumer data safety measures

We respect your right to privacy. We therefore do not share your name and contact details with any third party, and we keep the information you provide confidential. Your information is used only to understand your requirements and to improve our services to suit your needs effectively. We follow the standards set by PCI and consumer data protection.

Our company does not authorize its representatives to collect confidential information, such as credit card details, from customers. We advise customers not to share confidential or sensitive information with our employees. If you do so, you do it at your own risk and our company shall not be liable for any misuse.

Your ordered work may be forwarded to any of our production or service centers globally for quality delivery. They are also bound by a non-disclosure agreement to keep customer information highly confidential.

Pseudonym policy

To avoid confusion and hassle for our customers when they are assigned a new account manager, we use pseudonyms. This helps customers stay connected with a single point of contact and remember their name comfortably.

Email & mobile phone policy

This policy outlines the terms regarding the use of email and mobile phone contact information provided to Author Central Profs.

1. Consent and usage

By providing your email address and/or mobile phone number, you consent to receive communication from Author Central Profs. This includes transactional messages, periodic updates about your service or project, newsletters and service delivery such as design attachments, project updates and revision updates.

2. Carrier charges disclosure

Standard messaging and data rates may apply. Please consult your mobile service carrier for details.

3. Stop & unsubscribe

If you wish to stop receiving emails or mobile communications, you can:

• For emails, click the “unsubscribe” link at the bottom of any email you receive from us.
• For mobile communications, reply “STOP”, “Unsub” or “Unsubscribe” to any SMS message you receive from us. SMS messages will be stopped right away.

4. Frequency of communication

We strive to limit the frequency of our communications to a reasonable level. There may be exceptions for special project updates or urgent notifications.

5. Security of information

Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.

6. Changes to policy

Author Central Profs reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review them.

7. Contact us

If you have any questions or concerns regarding this policy, please contact us at info@authorcentralprofs.com.